Customer service during the national holiday may 8

 

Due to the national holiday on Wednesday, May 8, 2024, Moser customer service will be available for you again from Thursday, May 9, 2024. We will try to process all incoming orders and inquiries as soon as possible. Thank you for your understanding.

 

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Is it possible to expedite production if we don’t have a product in stock?

Upon reaching a mutual agreement, we can certainly try – we always strive to accommodate our clients’ needs. However, this isn’t always possible. Even the simplest products must pass through a minimum of 26 pairs of hands before they’re ready to be shipped. And for the most demanding products, as many as 62 people must be involved. The more challenging the production is for a given product, the more difficult it is to expedite the entire process. And not only for capacity reasons but also due to the technological approaches and the law of physics.


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